Secure Remote Assistance
Start Remote Support
Follow these three steps so an e-B4U technician can connect to your device.
- 1
Open Splashtop SOS
Visit sos.splashtop.com.
- 2
Download and run the program
Open the downloaded Splashtop SOS application. No permanent installation is required for the support session.
- 3
Provide the 9-digit session code
Tell the e-B4U administrator the code displayed in the application so the secure session can begin.